Dedicated Server Database Administration

WebHosting UK is excited to announce the addition of certified Oracle database administrators on staff. Our Oracle DBA’s are available for concept, design, implementation, deployment, and monitoring of all your database needs. Extensive assistance is also available for MySQL, Informix, DB2, and Microsoft SQL. Our technicians are trained professionals and can assist you in the entire process of your database model. Got a giant project? No problem, through strategic relationships with certified database administrators, WebHosting UK can provide database administrators on a large scale for limited periods of time. Our internal database administrators have worked along outside consultants to create clustered Oracle databases for fortune 500 firms.

Dedicated Server Firewall Administration

You don’t need to hire expensive security experts when you have The WebHosting UK firewall experts to install and maintain a firewall for your web servers housed in our facilities. Firewall administration is available from 9 am to 6 pm Central Standard Time, Monday through Friday. Our firewall administration option allows our administrators to manage your firewall over a private VPN or console connection within the datacenter. Allow our security experts to keep the firewall OS up to date, make changes, or assist your company in developing security policies to put into place. We have experts in Cisco Pix, Watchguard, and Checkpoint firewall appliances. We can also assist you in managing all other firewalls since we house over 5000 and 20 different firewall appliances in our co-location facility.

Dedicated Server Security Administration

Keep your server up to date on all security-related issues. The WebHosting UK’s security administration option gives you up to 5 hours per month of security administration. This includes scanning your linux windows server for potential security holes and completing upgrades and/or patches to resolve the potential security issues. Our security administrators will log into your servers on a schedule rotation to check for new OS security updates. Our technicians are also informed of all upgrades by industry manufacturers like Sun, Microsoft, Linux, and more. Our job is to stay abreast of the latest changes in security and to keep your servers as secure as possible. Our technicians also review cert.org and other security watchdogs and inform you of potential risks and possible solutions. The security administration option is a proactive approach to staying ahead of all the latest Internet security problems.

Server Administration

Administrative Experts: Keep your dedicated server up and running at all times and avoid the high expense of employing server administrators, or focus your current administrators’ time on more pressing projects. Web Hosting UK’s server administration option gives you up to 25 hours of server administration per month. We pro actively resolve potential problems before they arise. Your administrator at WebHosting UK will log into your dedicated server at least once per week to verify normal operating system and application activity. They will upgrade and/or install patches to your current applications and monitor OS resource utilization, CPU usage, memory utilization, disk space, and log rotation (if applicable). Server administration time can also be used toward troubleshooting, disaster recovery (restore) and/or application loads. We have certified technicians for Unix Solaris, HP UNIX, Linux (all versions), BSD (all versions), and Microsoft Windows NT, 2000 server, and 2000 advanced server. Outsourcing your administrative needs can save you time and money.

Dedicated Technicians

Worried about outsourcing your company’s infrastructure to a third party hosting company? Sign up for a dedicated technician and rent your very own tech to assist you. Our dedicated technician option will give you 2 dedicated technicians that will service your corporate account exclusively. You will receive names, direct phone numbers, cell phone numbers, email addresses, and pagers for direct contact 24/7/365. Our dedicated technicians are backed by our 24/7/365 NOC staff and a host of other technicians available at WebHosting UK. Save money on benefits, payroll taxes and more…rent our guys and let us handle the rest. Dedicated technicians are available for UNIX, Linux, BSD, Windows, Oracle, and application development. Click here for more information.

Web Server / Email Administration

What does web server administration cover? Simply put, it is easier to state what it does not cover. Web server administration does NOT include web content or web design work. All other facets of the web server are included under our managed product line. Our administrators will log into your dedicated server on a scheduled basis to perform operating system maintenance that will include upgrades and/or install patches to your current applications, and monitor OS resource utilization, CPU usage, memory utilization, disk space, and log rotation (if applicable). Our administrators will also configure your web server, set permissions, create directories, give instructions on uploading and monitor the web server 24/7/365. Our job is to configure and maintain the web server, your job is to design the site and upload the content.

Have you built your own mail server and now spend all your time attempting to maintain it? Allow our mail experts to free your time and use their talents to their best efforts. Our technicians have years of experience in qmail, sendmail, slmail, Imail, Exchange, Mailmax and others. Allow our technicians to monitor your email box and to assist your users/customers when problems arise. We have hundreds of corporate email servers onsite and the experience of managing most of them. Our email administrators can assist you in selecting a mail server to fulfill your needs, implementing the mail server, maintaining the daily users, setting mail policies, controlling spam, and monitoring your mail servers for maximum uptime. Email is no longer a luxury, it is a necessity. Get a managed email server and forget about email outages.

WebHosting UK recommends 5 hours of Web Server / Email Server Administration per server per month for a fully managed environment. Please click here to contact sales for more information.

VPN / Network Administration

In the new world of business networking, businesses can rely on VPN technology to utilize the Internet as their secure networking backbone. A VPN offers significant savings on communications costs while allowing your business to tap into a reliable network. VPNs can connect multiple offices, remote users, business partners, and clients all through the Internet. VPN solutions include hardware, software, firewall to firewall, router to router, concentrators, remote access, LAN-to-LAN, and extranets. Whether you’re looking to exchange confidential data between your company and other businesses, create multi-site access to corporate dedicated servers and databases, or simply protect communications with your vendors and employees, WebHosting UK can develop a VPN solution for you.

Even the most seasoned veteran needs networking assistance from time to time and WebHosting UK is here to assist you with our Cisco Certified Administrators. Need assistance with routers, firewalls, load balancers, backend networks, network configurations, VLANs, subnetting, static routing and network traffic monitoring? Allow our network administrators to design a network or revamp your current network to meet your needs. Our experts are available per hour or per project. Click here to contact an account executive now to receive a free networking consultation and quote.

Advanced Dedicated Server Monitoring

WebHosting UK can monitor your apache linux windows web servers with our state-of-the-art server monitoring system. Our Internal and external systems can monitor up to 16 different types of services (no software needed) on your server 24 hours a day, 7 days a week in our Network Operations Center (NOC). Our internal monitoring system resides on a private network range within the datacenter so no security issues arise from allowing access through firewalls. Our external monitoring server monitors services over the web, much like your customers or employees, to troubleshoot server level problems vs. general internet routing problems. If you have a need for ultimate monitoring, clients are loaded that will monitor CPU usage, CPU temp, Ram Usage, Disk Space, Oracle databases, etc. All monitoring statistics and information are available online through our dedicated customer portal. For additional fees, WebHosting UK can also custom monitor your server at the application level if you need such attention. Advanced server monitoring ensures your linux windows dedicated server has maximum uptime.

Backup Solutions

To secure data from potential loss, WebHosting UK offers a host of backup solutions for our Datacenters clients.

Disk to Disk Onsite

For high speed, mission critical, enterprise disk to disk backup, WebHosting UK offers data storage on our EMC Symmetrix 8730 with 35 Terabytes of SAN storage via Web Hosting UK Datacenter backup solutions. This solution allows for fast recovery of data over a private network with raid level redundancy and 100% uptime availability. Our EMC disk to disk storage product is aggressively priced and easy to use for developers or enterprise clients seeking to minimize data loss. All data stored in the EMC also has the capability to backup to our L180 tape library giving enterprise clients a complete high availability backup solution.

Disk to Disk Offsite

For enterprise level data replication, WebHosting UK is proud to offer EMC Symmetrix Remote Data Facility/Data Mobility (SRDF/DM). SRDF enables businesses to easily replicate or move data from one Symmetrix information storage system to another without the use of dedicated servers. It provides platform-independent capabilities in multiple environments and is designed to assist users in meeting their e-business needs. Traditional data replication methods require dedicated server resources that are consumed in the management of everyday production processing and management of the dedicated server storage resources. Regular increases in dedicated server storage capacity decrease server bandwidth, which may result in production performance degradation. Users are left with the option of ongoing dedicated server acquisition to satisfy growing business needs. SRDF/DM eliminates the need for additional dedicated server purchases by offloading the replication process.

For smaller enterprise clients, WebHosting UK has partnered with our offsite tape storage facility to offer secure disk to disk storage over VPN or direct point to point connectivity. Our partner will backup your integral data to their SAN array located within their storage bunker. This can be achieved via a VPN connection over the web or from a point to point connection from our datacenter to the server storage bunker directly. This type of server storage allows for maximum security of data and fast disk to disk restoration from anywhere in the world. Backup schedules are custom designed for each customer and you only pay for the amount of space you backup during the month. The system is secure and offers the latest in high speed availability.

Disk to Tape

WebHosting UK offers stand alone direct attached DLT systems, along with a network attached tape systems including a Legato Tape backup solution (AIT) with a 40 bay tape library and Web Hosting UK Datacenter Tape backup solution (DLT) connected to a Sun L180 tape array.

WebHosting UK offers stand alone direct attached DLT systems for customers that need maximum security and customer owned media. Our technicians will manually rotate your tapes once you log into our online portal and fill out our automated reminder system. This system emails our NOC technicians when a tape rotation is due and must be acknowledge once the tape has been physically rotated. Our guarantee is simple, if we miss your manual tape rotation; your tape rotation service is free for the month.

The Legato Tape backup system is mounted to our internal network on a private IP scheme for all services located at WebHosting UK. This system is a cost effective shared tape system with high security. Our tapes are kept in a secure private suite and are rotated offsite when not in the tape robotic library. The Legato system can backup data according to the service you request at specified intervals (daily, weekly, monthly) and log into your dedicated server twice monthly to view disk space and verify data integrity. A small client loaded on the dedicated server allows the end user to restore at any moment by clicking on files and restore. Our NOC staff is available 24/7/365 for any questions concerning backup and restore.

Our enterprise tape backup system utilizes Web Hosting UK Datacenter and requires secondary NIC cards in each web server to connect to our private network. Our robotic tape library holds over 180 Ultrium DLT tapes with terabytes of capacity and is driven by multiple Sun 420r servers. The sky is the limit on options you may select. Cost effective tape backups can be achieved by sharing media with other clients (it’s secure of course) or you can purchase your own tape media to place into our robotic library. Either way, the outcome produces a reliable tape arching system. Offsite tape storage is available coupled with disaster recovery options that allow for cold/hot practice restores. Our ORBIT system also provides a secure online customer portal that allows the customer to perform backup and recovery from the web. Click here to schedule a meeting with a sales engineer to discuss all options available for tape storage.

Offsite Tape Storage

WebHosting UK has partnered with our offsite tape storage facility (we can’t tell you their name for security reasons - sign up and you will learn more) to offer secure offsite tape storage. Offsite tape rotation is available daily, weekly, monthly and yearly. WebHosting UK has offsite tape storage plans for up to 30 years.

Dedicated Server Disaster Recovery

After September 11, 2001, the world changed a bit, and WebHosting UK has created several dedicated server disaster recovery options to fit any need. The hidden secret to dedicated server disaster recovery is simple; cost vs downtime. We have plans that range from simple tape backup to multiple sites distributed across remote geographical sites. How much should you spend on dedicated server disaster recovery? Let our sales engineers and administrators sit down and discuss the options and weigh the costs. Factors such as cost, time to recovery, downtime, political unrest, geographical location, seasonal weather, customer proximity, federal regulations, state regulations, legal liability, due diligence, software licensing issues, infrastructure design, corporate headquarter location, international law, are just a few examples. Below are just a few of the options we have available from the most cost effective to the most redundant possible.

* Tape backup
* Offsite tape backup
* Disk to disk backup
* Offsite disk backup
* Active/Passive failover sites domestic
* Active/Passive failover site internationally
* Active/Active failover sites domestic
* Active/Active failover sites internationally
* Disaster recovery of office space for employees

WebHosting UK has experience in all disaster recovery options listed above, and we can assist you in creating a program that will fit your need and budget.

Remote Datacenter Management

Do you need to cut costs and increase service and support? WebHosting UK can manage your internal datacenter environment at a fraction of the cost of running a 24/7/365 staffed datacenter. WebHosting UK will remotely manage your datacenter by installing a single server and data collection module onsite at your location that reports back to our ORBIT system. Remote reporting is achieved via VPN over the web or through point to point T1 connections back to our centralized ORBIT system. Your technicians will have 24/7/365 web access to all monitoring and graphing reports along with trouble ticketing capabilities. Remote datacenter management allows WebHosting UK NOC engineers to monitor up to 26 different services on each dedicated server, graph all ports, and monitor HVAC, UPS, Transfer Switches and Generators 24/7/365 and notify you according to predetermined customized escalation procedures. Gather weekly and monthly reports for disk space, CPU usage, ram usage and other metrics allowing for more complete technology planning. For about the cost of a single tech, a remote management team of over 35 certified engineers monitoring your datacenter can be in place within weeks. Contact our account executive now for a custom quotation.

Dedicated Server Monitoring

WebHosting UK monitors all customer equipment and Datacenter infrastructure at all times. Our internal monitoring system is an open source code highly modified by our technicians to satisfy our customer needs. The IPAlert system monitors up to 16 different services over a private or public IP network without a client install. Our premium IPAlert system also includes a client based monitoring dedicated server application that will allow us to drill down and monitor all internal dedicated server services such as ram usage, CPU usage, applications, services, and internal temperature. The IPAlert system is available online 24/7/365 for viewing services and up to date statistical information. The IPAlert system also houses key escalation procedures designed and supplied by each customer to ensure the correct escalation path is utilized at the first sign of trouble. Our NOC personnel monitor the IPAlert system 24/7/365 from both Datacenter locations with technician’s onsite around the clock to assist you in your needs. Monitoring includes free “hands and eyes” service to all customers for emergency situations that require additional assistance.

WebHosting UK also monitors all internal Datacenter infrastructure through a commercial software application called Datatrax©. Datatrax allows our NOC technicians to monitor electrical, UPS, HVAC, and generator systems from their desktops. This information is key in controlling the datacenter environmentals and to make certain all equipment is housed in the most favorable conditions.