Dedicated Server Disaster Recovery

After September 11, 2001, the world changed a bit, and WebHosting UK has created several dedicated server disaster recovery options to fit any need. The hidden secret to dedicated server disaster recovery is simple; cost vs downtime. We have plans that range from simple tape backup to multiple sites distributed across remote geographical sites. How much should you spend on dedicated server disaster recovery? Let our sales engineers and administrators sit down and discuss the options and weigh the costs. Factors such as cost, time to recovery, downtime, political unrest, geographical location, seasonal weather, customer proximity, federal regulations, state regulations, legal liability, due diligence, software licensing issues, infrastructure design, corporate headquarter location, international law, are just a few examples. Below are just a few of the options we have available from the most cost effective to the most redundant possible.

* Tape backup
* Offsite tape backup
* Disk to disk backup
* Offsite disk backup
* Active/Passive failover sites domestic
* Active/Passive failover site internationally
* Active/Active failover sites domestic
* Active/Active failover sites internationally
* Disaster recovery of office space for employees

WebHosting UK has experience in all disaster recovery options listed above, and we can assist you in creating a program that will fit your need and budget.

Dedicated Server Remote Backup

WebHosting UK can assist your company in data retention and disaster recovery by backing up crucial data from your location to our centralized robotic tape library system located inside our tier 1 datacenter environment. WebHosting UK currently uses Veritas Datacenter to backup all customers locally and remotely into a centralized Sun L180 robotic tape library that houses 180 high speed DLT tapes with six DLT tape machines. Connection from your office to the tape library located inside our datacenter can occur via VPN over the web or via direct point to point loops from your location to ours (T1, T3, and OC3 available). Just load the Veritas client on your servers and desktops and point and click the files you want to backup. Our backup administrators will manage your backup solution remotely from our NOC located in Dallas Texas. You will be notified daily of the success or failure of all backup procedures. Remote tape backup is an extremely cost effective disaster recovery tool to store critical data safely and securely offsite. Join the hundreds of other customers remotely backing up data to WebHosting UK and sign up today. Data is stored on DLT media that can be owned by WebHosting UK or by the customer.

Dedicated Server Business Continuance

The term Business Continuance has been thrown around quite a bit lately and everyone is scrambling to figure out what it is and how much does it cost. Well, WebHosting UK has recently added this product to our existing disaster recovery offering and priced it aggressively to fit any DR or business continuance budget. In our view, business continuance consists of two factors; space for computers and space for people. For a small monthly fee, your company can “reserve the right” to co-locate computer equipment and personnel onsite if a business continuance need were to arise. In terms of datacenter co-location reservation, you can “reserve the right” to place up to 10,000 square feet of datacenter equipment in our datacenter with 1 hours notice. In terms of personnel co-location reservation, you can “reserve the right” to place up to 50 people onsite in our disaster recovery office center complete with cubes, phones, and personal computers. The cost breakdown is simple, you pay a minimum amount each month to reserve your space and pay normal market rates when and if you need the space. Click here to contact an account executive today for a quote designed for your business continuance needs.

Remote Datacenter Management

Do you need to cut costs and increase service and support? WebHosting UK can manage your internal datacenter environment at a fraction of the cost of running a 24/7/365 staffed datacenter. WebHosting UK will remotely manage your datacenter by installing a single server and data collection module onsite at your location that reports back to our ORBIT system. Remote reporting is achieved via VPN over the web or through point to point T1 connections back to our centralized ORBIT system. Your technicians will have 24/7/365 web access to all monitoring and graphing reports along with trouble ticketing capabilities. Remote datacenter management allows WebHosting UK NOC engineers to monitor up to 26 different services on each dedicated server, graph all ports, and monitor HVAC, UPS, Transfer Switches and Generators 24/7/365 and notify you according to predetermined customized escalation procedures. Gather weekly and monthly reports for disk space, CPU usage, ram usage and other metrics allowing for more complete technology planning. For about the cost of a single tech, a remote management team of over 35 certified engineers monitoring your datacenter can be in place within weeks. Contact our account executive now for a custom quotation.

Dedicated Server BSD Operating Systems

The BSD Operating System, much like Linux, has experienced quite a growth in popularity over the years and stems from much of the same heritage. All BSD based operating systems are open source operating systems closely related to UNIX and developed to utilize the world wide expertise of professionals in furthering the development of BSD. Again, the popularity is based on many factors including price, security, flexibility, UNIX familiarity and performance. The BSD operating system is a zero dollar cost operating system and commercial packages are growing in number. BSD is a little more obscure than the Linux operating system in its popularity and many industry experts consider BSD to be more security oriented than it Linux competitor. Again, BSD is an enterprise level operating system capable of maintaining huge IT infrastructure based upon the BSD architecture. Our Intel based systems and SuperMicro systems are BSD certified and experience has proven very positive. WebHosting UK does have BSD experts on staff to assist you with design, installation, implementation, and management of your BSD environment. All BSD based operating systems do NOT require licensing for use. To date, WebHosting UK supports the following BSD Operating Systems:

* Free BSD
* Open BSD
* Net BSD
* BSDI

Dedicated Server - UNIX Operating Systems

The UNIX Operating System is the enterprise level operating system utilized by the most fortune 1000 companies today in their hosting infrastructure. It is highly scalable and offers high performance. The cost of UNIX has also decreased in recent years making UNIX a viable option for small to mid market companies seeking enterprise level infrastructure. There are three main UNIX commercial operating systems in the hosting industry and the popularity continues to grow. UNIX has far been considered the standard by which all other operating systems are measured and the companies developing UNIX continue to release new versions that stay abreast of the changes in the marketplace. WebHosting UK has certified UNIX technicians on staff 24/7/365 to assist in any need. Our UNIX experience spans across all three commercial UNIX platforms:

•Sun Solaris Unix

Sun Solaris is the most popular version of UNIX in our dedicated server hosting environment and offers the widest range of hardware, software, and scalability options. Sun Solaris is available for Sun architecture and x86 based hardware. The Sun Solaris operating system is a commercial operating system sold by Sun Microsystems and must be licensed for use. Sun Solaris offers the most extensive option of third party software compatibility for all your application needs.

• HP-UX

HP-UX is the second most popular version of UNIX in our dedicated server hosting environment and offers an extensive array of hardware and scalability options through the HP enterprise server line. Third Party Software for HP-UX is not as commercially common as Sun Solaris, but a solid selection is available for most any application. The HP-UX operating system is sold by Hewlett Packard and must be licensed for use.

•IBM-AIX

IBM-AIX is the least most popular version of UNIX in our dedicated server hosting environment. IBM-AIX also offers an extensive array of hardware and scalability options through the IBM enterprise server line. IBM-AIX traditionally has been associated with corporate infrastructure and not hosted solutions so the market is still small, but continues to grow. Third party software is more limited than Sun Solaris, but again a solid selection is available for almost all needs. The IBM-AIX operating system is sold by IBM Corp and must be licensed for use.

Dedicated Server Monitoring

WebHosting UK monitors all customer equipment and Datacenter infrastructure at all times. Our internal monitoring system is an open source code highly modified by our technicians to satisfy our customer needs. The IPAlert system monitors up to 16 different services over a private or public IP network without a client install. Our premium IPAlert system also includes a client based monitoring dedicated server application that will allow us to drill down and monitor all internal dedicated server services such as ram usage, CPU usage, applications, services, and internal temperature. The IPAlert system is available online 24/7/365 for viewing services and up to date statistical information. The IPAlert system also houses key escalation procedures designed and supplied by each customer to ensure the correct escalation path is utilized at the first sign of trouble. Our NOC personnel monitor the IPAlert system 24/7/365 from both Datacenter locations with technician’s onsite around the clock to assist you in your needs. Monitoring includes free “hands and eyes” service to all customers for emergency situations that require additional assistance.

WebHosting UK also monitors all internal Datacenter infrastructure through a commercial software application called Datatrax©. Datatrax allows our NOC technicians to monitor electrical, UPS, HVAC, and generator systems from their desktops. This information is key in controlling the datacenter environmentals and to make certain all equipment is housed in the most favorable conditions.

Dedicated Server - Linux Operating Systems

The Linux Operating System is an open source operating system with many advantages over commercial enterprise operating systems including price, performance, and flexibility. The Linux operating system was born out of necessity by engineers seeking an open source code with a world wide public building block of exposure at an affordable cost. The result was a zero cost open source operating system that blasted into the hosting world many years ago. As Linux has progressed over the years, many commercial packages have become available and WebHosting UK offers several different versions. Our goal is to give the customer what they want to use, not what we want them to use. All versions of Linux vary a bit and each has its own advantages and disadvantages. We are experts in all versions and our engineers can assist you in selecting the Linux OS to best suit your need. Our x86 Intel and SuperMicro hardware is Linux certified and we have hundreds of production Linux servers to prove it. All Linux based operating systems do NOT require licensing for use. At the moment, WebHosting UK supports the following Linux Operating Systems:

• RedHat Linux
• Linux CentOS
• Linux Fedora
• Gentoo
• Ubuntu
• FreeBSD
• SuSe

Advantages of WebHosting UK Web Servers

WebHosting UK has engineered a complete suite of products and services that will provide your business with a platform for unlimited growth and opportunity. Businesses both large and small all benefit from the state of the art infrastructure available at WebHosting UK including:

* WebHosting UK Internet Data Center is built to n+1 redundancy in all network, power, HVAC, and security systems. The data center contains a fully operational network operations center including a Cisco Certified Network, multi-homed bandwidth providers, centralized redundant UPS systems and onsite diesel generators for immediate backup to all AC and DC power systems.

* WebHosting UK facilities are designed to meet the customer’s technical and business needs. The data center features amenities designed exclusively for our customers use including a 50 person training room, multiple conference rooms, video conferencing facilities, and facilities for visiting technicians including office space, break and game rooms.

* WebHosting UK provides a financially secure option in a troubled industry. Profitable since last year, WebHosting UK now joins an elite group of companies in this industry sector that can boast being in the black. WebHosting UK serves more than 1,000 customers, providing expertise in co-location, bandwidth, and managed dedicated server hosting services, including OS administration, security administration, database administration, managed data storage, disaster recovery, business continuance, server clustering, server load balancing, and backup and recovery services.

* The Cisco Certified Network allows for an unprecedented 100% uptime guarantee. Our Service level agreements, covering uptime, latency, packet loss and outage notification guarantees, ensure industry-leading service. The uptime guarantee is made possible through intelligent routing and management of multiple backbone providers. Onsite NOC technicians work 24/7/365 for around the clock support.

* Our success is driven by our customer success. WebHosting UK is focused on delivering best in class service while maintaining aggressive pricing and close customer relationships.

* WebHosting UK network features a fully meshed architecture directly connecting to multiple Tier-1 network backbones. The Cisco Certified Network allows for a 100% uptime guarantee through intelligent routing and management of multiple backbone providers including ATT, UUNet, Qwest, and Cogent Communications. Additionally, a direct fiber optic connection to Internap’s Dallas PNAP delivers direct connectivity to the top twelve Tier1 Internet providers including Sprint, Cable and Wireless, Verio, and Level 1.

Dedicated Server Administration

WebHosting UK is proud to announce the most robust turnkey web server management options in the industry. Our complete packages include server monitoring tools, management tools, security tools, formal reports, dedicated technicians and much more. The goal of our server management offering is to fully manage your environment to ensure 100% maximum uptime and availability. Please review our pre configured packages below and call our sales representatives for pricing. Selecting a plan is easy, just pick a plan for each server in your environment and WebHosting UK will begin monitoring all services included.

Bronze Level (Free)

* Complimentary Ping Monitoring.
* Complimentary Network Based IDS.
* Complimentary 24/7/365 Onsite Hands and Eyes.
* Orbit Online Support Portal.

Silver Level

* Ping Monitoring.
* Network Based IDS.
* 24/7/365 Onsite Hands and Eyes.
* Orbit Online Support Portal
* Host Based IDS.
* O/S updates and patches.
* Service Monitoring (FTP, SSH, HTTP, HTTPS, Terminal Services, etc.) - [up to 3 services]
* System Monitoring (Drive Space, Processor usage, Server Load, etc.) - [up to 3 services]
* Process Monitoring (ColdFusion.exe, PGP.exe, ApacheGuard.sh, snort, etc.) - [up to 3 services]
* On-Demand Vulnerability Assessments

Gold Level

* Ping Monitoring.
* Network Based IDS.
* 24/7/365 Onsite Hands and Eyes.
* Orbit Online Support Portal
* Host Based IDS.
* O/S updates and patches.
* Service Monitoring (FTP, SSH, HTTP, HTTPS, Terminal Services, etc.) - [up to 6 services]
* System Monitoring (Drive Space, Processor usage, Server Load, etc.) - [up to 6 services]
* Process Monitoring (ColdFusion.exe, PGP.exe, ApacheGuard.sh, snort, etc.) - [up to 6 services]
* On-Demand Vulnerability Assessments
* Centralized System Event Monitoring (Login Failed, File accesses, Network connect attempts, etc)
* Systems Administrative Service: 1 hour / month